Privacy Policy

This policy explains what personal data [Business name] collects when you use this website or buy a PAWMAT, why we collect it, and the choices you have.

Who we are

This website is run by [Business name], [registered address], [company registration number, if any]. You can contact us about privacy at [privacy contact email].

What we collect

• Order details: your name, billing and shipping address, email address, phone number and what you ordered.
• Personalization: the pet name and the design choices you make for your mat, so we can make it.
• Account details: if you create an account, your email address and a password (stored in hashed form).
• Technical data: cookies and similar data needed to keep your cart and checkout working, and how you arrived at the site.

Payments are handled by [payment provider]. We do not see or store your full card number.

How we use it

We use your data to make and deliver your order, to contact you about it, to handle returns and refunds, to keep our records as the law requires, and to keep the site secure. We only send marketing email if you have opted in, and every email has an unsubscribe link. [Confirm the legal bases that apply in your country.]

Cookies

The store sets cookies that keep your cart and session working, and records how you reached the site (for example a search engine or a link). [List any analytics or advertising tools you add, and how visitors can opt out.]

Who we share it with

We share only what each service needs: [payment provider] to take payment, [shipping carriers] to deliver your order, [manufacturer] to make your mat, and [hosting provider] to run this website. We do not sell your personal data.

How long we keep it

Order records are kept for [number] years for tax and accounting. Account details are kept until you close your account. [Adjust to your legal obligations.]

Your rights

Depending on where you live, you can ask to see, correct, export or delete the personal data we hold about you, and you can object to some uses of it. Email [privacy contact email] and we will reply within [number] days. You can also complain to your local data protection authority.

Changes to this policy

If we change this policy, we will update this page and the date at the top.